Last Updated: [Insert Date]
Welcome to Bright Home Lighting! These Terms and Conditions govern your use of our website and purchases of our premium lighting products. By accessing brighthomelighting.com and making a purchase, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for customers aged 18+ purchasing lighting products for personal or commercial use. We reserve the right to refuse service to anyone at our discretion.
1.2 Intellectual Property
All content on brighthomelighting.com, including product designs, images, text, and logos, is the property of Bright Home Lighting and protected by international copyright laws. Unauthorized use is strictly prohibited.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in describing our:
- Bathroom lighting fixtures
- Kitchen illumination solutions
- Outdoor lighting collections
- Decorative wall lights and ceiling fixtures
- Complementary homewares
Product images may vary slightly due to monitor settings. Specifications are subject to change without notice.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products.
3. Ordering and Payment
3.1 Order Process
Orders placed through our website constitute an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays). Order confirmation does not guarantee availability.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method upon order confirmation.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. In case of pricing errors, we will notify you before processing your order.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
- Free Shipping: Via EMS for orders over $50 (15-25 business days)
4.2 International Orders
We ship globally except to certain Asian countries and remote areas. Customers are responsible for:
- Customs fees
- Import duties
- Compliance with local regulations
4.3 Delivery Issues
Report undelivered or damaged packages within 3 business days of expected delivery to [email protected].
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for:
- Unused products in original packaging
- Items with all tags and accessories
- Products accompanied by proof of purchase
5.2 Non-Returnable Items
For safety reasons, we cannot accept returns of:
- Bulbs
- Custom/special order fixtures
- Opened electrical components
5.3 Refund Process
Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable unless the return results from our error.
6. Customer Responsibilities
- Provide accurate shipping and payment information
- Inspect deliveries promptly
- Follow product installation and safety guidelines
- Comply with all applicable local laws regarding electrical products
- Pay any applicable customs fees for international orders
7. Limitations of Liability
Bright Home Lighting shall not be liable for:
- Incorrect product selection by customer
- Shipping delays beyond our control
- Improper installation or use of products
- Incidental or consequential damages
Our total liability shall not exceed the purchase price of the product in question.
8. Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in the courts of Long Beach, California.
9. Policy Changes
We may update these Terms periodically. Continued use of our website after changes constitutes acceptance of the new terms.
10. Contact Information
Bright Home Lighting
1776 Nickel Road
Long Beach, US 90802
Email: [email protected]
Thank you for choosing Bright Home Lighting for your premium illumination needs. We’re committed to making your lighting shopping experience seamless from selection to installation.
